Yes! You can start with the Seed or Startup plan and upgrade to a higher tier whenever you're ready for more customization, analytics, or support.

Your ongoing monthly cost is based solely on the number of registered users in your app — that's it. There are no extra charges for AI features, infrastructure, hosting, or support beyond what's included in your plan.

Absolutely not. You only pay the setup fee once (if applicable), and then a simple per-user monthly fee. No hosting costs. No third-party add-ons. No AI usage charges. Transparent and predictable.

All AI features — including matchmaking algorithms, moderation and compliance tools, and behavioral insights — are available in the Startup and Business plans. The Seed plan does not include AI features.

• Seed Plan: Limited email support
• Startup Plan: Email and phone support during business hours
• Business Plan: 24/7 priority support

The Seed Plan is completely free, so you can launch and test your app without paying a cent. It’s perfect for early validation.

Yes! Feature requests are available for Startup and Business plans. For Business customers, requests are prioritized.
Depending on the complexity, we’ll provide a custom quote for development. Once the cost is approved, the feature will be added to your app.

Nope, we handle all of that for you. Your app is fully managed and hosted by us, with no infrastructure or maintenance needed on your side. By default, our servers are hosted in the European Union for maximum compliance and performance. However, we can migrate to any region upon request, subject to an agreed cost.

Yes — we are fully GDPR compliant and hosted within the EU. Additional compliance or data handling requirements can be discussed and implemented upon request.

• The initial setup fee is non-refundable and non-cancelable once paid.
• The monthly user-based cost continues as long as your app is active and data is stored in the system.
• If you no longer wish to continue, you can terminate your service by deleting all app data and stopping operations. We don’t lock you into long-term contracts — you’re always in control.

We count all registered users, including active users, inactive users, suspended users, and deleted users. User count is accumulative, calculated at the end of each calendar month based on the total number of registered users in the system on the last day of that month.